Terms of service

1 DEFINITIONS

1.1 Unless explicitly stated otherwise, the following terms, written with an initial capital letter, have the following meanings in these general terms and conditions:

Cooling-off period:

The period within which the Consumer can exercise their right of withdrawal;

Consumer:

The natural person who does not act for purposes related to their trade, business, craft, or profession;

Day:

Calendar day;

Right of withdrawal:

The Consumer's possibility to withdraw from the distance contract within the cooling-off period;

Entrepreneur:

The natural or legal person offering products to Consumers through a webshop (www.dansletempsstudios.com);

Agreement:

The purchase agreement concluded between the Entrepreneur and the Consumer;

2 APPLICABILITY

2.1
These general terms and conditions apply to every offer made by the Entrepreneur and to every Agreement concluded between the Entrepreneur and the Consumer.

2.2
The Consumer declares that they have taken note of these general terms and conditions prior to the conclusion of the Agreement.

3 THE OFFER

3.1
The products offered by the Entrepreneur in the webshop constitute an invitation to Consumers to make a purchase offer. All prices stated are in euros and include VAT. Orders and deliveries are only possible in the Netherlands unless explicitly agreed otherwise with the Entrepreneur. The Entrepreneur reserves the right not to accept a purchase offer if an item is not available or if the Consumer has unjustifiably failed to pay invoices for previous deliveries or has reversed payments. If the Entrepreneur is unable to fulfill a specific order, they will notify the Consumer as soon as possible.

4 THE AGREEMENT

4.1
The Agreement is concluded at the moment the Consumer accepts the purchase offer and meets the stipulated conditions.

4.2
After accepting the offer, the Entrepreneur confirms the conclusion of the Agreement and the purchased items by email. As long as the receipt of this acceptance has not been confirmed by the Entrepreneur, the Consumer may dissolve the Agreement.

4.3
Within legal limits, the Entrepreneur may ascertain whether the Consumer can meet their payment obligations, as well as any facts and factors that are relevant for a responsible conclusion of the Agreement. If, based on this investigation, the Entrepreneur has good grounds not to enter into the Agreement, they are entitled to refuse an order or application with reasons or to attach special conditions to the execution.

5 RIGHT OF WITHDRAWAL

5.1
The Consumer can dissolve the Agreement regarding the purchase of a product within a cooling-off period of 14 days without stating any reasons.

5.2
The cooling-off period referred to in paragraph 1 starts on the day after the Consumer has received the product. If the Consumer wishes to exercise their right of withdrawal, they must return the product within 14 days after receiving it to the address printed at the bottom of these general terms and conditions.

5.3
During the cooling-off period, the Consumer shall handle the product and its packaging with care. They shall only unpack or use the product to the extent necessary to establish the nature, characteristics, and functioning of the product. The Consumer's starting point should be that they may only handle and inspect the product as they would be allowed to do in a physical store.

5.4
If the goods have deteriorated due to handling beyond what is permitted in paragraph 3, the Entrepreneur reserves the right to claim compensation for damages.

6 EXERCISING THE CONSUMER'S RIGHT OF WITHDRAWAL AND ITS COSTS

6.1
If the Consumer exercises their right of withdrawal, they shall notify the Entrepreneur within the cooling-off period.

6.2
The Consumer shall return the product as soon as possible but no later than 14 days after the conclusion of the Agreement.

6.3
The Consumer shall return the product with all delivered accessories and labels, if reasonably possible, in its original condition and packaging and in accordance with the reasonable and clear instructions provided by the Entrepreneur.

6.4
The risk and burden of proof for the correct and timely exercise of the right of withdrawal lie with the Consumer.

6.5
The Consumer shall bear the direct costs of returning the product.

7 OBLIGATIONS OF THE ENTREPRENEUR IN CASE OF WITHDRAWAL

7.1
Once the Entrepreneur has received the notification of withdrawal from the Consumer, they will send an acknowledgment of receipt immediately after receiving this notification.

7.2
The Entrepreneur shall refund all payments made by the Consumer, including any delivery costs charged by the Entrepreneur for the returned product, without undue delay and no later than 14 days following the day on which the Consumer notifies them of the withdrawal and the product is received.

7.3
If the Consumer has chosen a more expensive method of delivery than the standard delivery, the Entrepreneur is not obliged to refund the additional costs for the more expensive method.

8 DELIVERY AND EXCHANGE

8.1
The address provided by the Consumer to the Entrepreneur is considered the place of delivery.

8.2
The standard delivery time is 3 to 5 working days after receiving the order.

8.3
If the Consumer wishes to exchange a product, the conditions referred to in Articles 5 and 6 of these general terms and conditions apply mutatis mutandis. Once the Entrepreneur has received the product to be exchanged, the new product will be sent to the Consumer. The additional shipping costs related to the exchange are borne by the Consumer.

9 PAYMENT

9.1
Payment must be made in one of the ways indicated on the Entrepreneur's website.

9.2
The Consumer has the obligation to report any inaccuracies in the provided or stated payment details to the Entrepreneur without delay.

10 APPLICABLE LAW AND DISPUTES

10.1
Dutch law applies to this Agreement.

10.2
Any disputes arising from the Agreement shall be settled by the court in Zwolle.

Dansletempsstudios

Vierbunder 12

4823 BD Breda

0618845093

Dansletempsstudios@gmail.com

https://dansletempsstudios.com/

Chamber of Commerce number:
90179668